[Scribus] Win XP: EXCEPTION_ACCESS_VIOLATION

[John Beardmore]

John Beardmore wrote:
> I'm using scribus 1.3.3.10 under XP.  It's been stable since it was 
> installed, and has done a few fair sized documents in the 30 to 70 page 
> range, with a mixture of text and graphics -  all a great success.
> 
> I have one document in its embryonic stages that I no longer seem able 
> to load, though there were no problems I noticed when I was last working 
> on it.  Each time I try to load it, it now falls over within a couple of 
> seconds with:
> 
>      Scribus crashed due to the following exception:
>                                         EXCEPTION_ACCESS_VIOLATION
> 
> with the green progress bar at 95%.
> 
> 
> To begin with I assumed that it was just a problem with the .sla file 
> having got corrupted on disk.  Fortunately I have four previous 
> revisions of the file, all of which were saved as backups with no known 
> problems at the time of saving.  When I try and load any of these, the 
> outcome is the same, so I doubt it's a problem with the .sla files.  To 
> the unaided and inexperienced eye, the .sla files look OK in a text 
> editor too.
> 
> 
> Next I wondered if the scribus software had got corrupted somehow, but 
> scribus seems perfectly able to load my recent 62 page epic report on 
> the thermal performance of an aircraft hangar, so I've got no evidence 
> that Scribus is actually broken at all !
> 
> 
> I'm not aware of having changed the Scribus configuration, version or 
> available fonts, so does anyone have any idea how best to start tracing 
> my problem in the happy world of win XP ?
> 
> I would like to get this project back on the rails ASAP -  the deadlines 
> are approaching, so it would be great not to have to recreate the 
> document from scratch, which I suppose might just recreate the same 
> problem I'm having now anyway.
> 
> If needs be, I could upload the .sla file, but as it has the names and 
> addresses of a couple of people in it, I'd rather not make it public if 
> it can be helped.
> 
> Is it worth upgrading to the windows version of 1.3.3.12 just in case 
> it's a fixed bug ?
> 
> 
> All thoughts welcome !
> 
> 
> Cheers, J/.,

Further to this, I've just run with scribus console enabled.

After all the font activity and immediately before it logs the text of 
the final error message, it says:

   ASSERT: "insertsuccess==true && DocPages.at(pageIndex)!=NULL"
   in \Scribus For
   Windows\scribus-1.3.3.x-svn\Scribus\scribus\scribusdoc.cpp (1052)
   Scribus Crash
   -------------


Does this shed any light for those in the know ?


Cheers, J/.
-- 
John Beardmore, MSc EDM (Open), B.A. Chem (Oxon), CMIOSH, AIEMA, MEI
Managing Director, T4 Sustainability Limited. http://www.T4sLtd.co.uk/
Carbon Trust Consultant: Energy Audit, Carbon Footprint, Design Advice
Energy Efficiency Accreditation Scheme, (EEAS), Registered Assessor
Phone: 0845 4561332   Mobile: 07785 563116   Skype: t4sustainability