[scribus] Availability of the Scribus manual

[David Righton]

Dear Mr Goodger,

 

Despite my efforts below, and numerous telephone calls in which messages were left where possible, no one at Flesibooks has responded. My Scribus Manual order from April of last year has not materialised. More recently however I have been ill and therefore unable to take the matter further, that is, until now.

 

On 19/04/09, I deposited into your requested account the money required, which you acknowledged. The string of e-mails is below.

 

Would you please return my money of £23.99, for which you can send me a cheque to the original address below.

 

Yours sincerely,

David Righton.

 

 

From: David Righton [mailto:DavidJRighton at gmail.com] 
Sent: 16 June 2009 23:25
To: 'enquiries at flesbooks.com'
Cc: 'Benjamin Goodger'; 'williambarry at flesbooks.com'; 'scribusmanual at flesbooks.com'
Subject: RE: Availability of the Scribus manual

 

Dear Sir/Madam,

 

Could you respond to me please.

 

On 26th April, Mr Goodger acknowledged receipt of my payment for the Scribus manual, saying that it would be despatched “tomorrow” (please see below). However, it has not yet arrived despite me emailing twice since then. Very disappointingly, however, I have not received any replies to these two emails.

 

Could I request an order status please. If you are unable to send the manual, then please return my money.

 

Yours faithfully,

 

David Righton.

 

 

From: David Righton [mailto:DavidJRighton at gmail.com] 
Sent: 26 May 2009 20:58
To: 'Benjamin Goodger'
Cc: 'scribusmanual at flesbooks.com'
Subject: RE: Availability of the Scribus manual

 

Dear Mr Goodger,

 

It is now 26th May and I am yet to receive my Scribus manual. Your correspondence of 26th April acknowledged receipt of my payment and stated that my order would be “despatched tomorrow”. It is therefore one month overdue.

 

Could you kindly respond with the status of the order please.

 

Thank you,

David Righton.

 

 

From: David Righton [mailto:davidjrighton at gmail.com] 
Sent: 11 May 2009 22:49
To: Benjamin Goodger
Subject: Re: Availability of the Scribus manual

 

Dear Mr Goodger,

 

I am bringing you up-to-date that as of today, 11th May, I have still not received the Scribus manual. This may surprise you as you said (on 26th April) that "your order will be despatched tomorrow".

 

Do you have more recent despatch information please?

 

Thank you,

David Righton.

 

_________________________________________________________________________________________________________________________________________________________

From: Benjamin Goodger [mailto:benjamingoodger at flesbooks.com] 
Sent: 26 April 2009 05:22
To: David Righton
Subject: Re: Availability of the Scribus manual

 

2009/4/19 David Righton <davidjrighton at googlemail.com>

Dear Mr Goodger,

 

Thank you for your further reply.

 

I have therefore transferred into 30-97-28/02370490 the amount you stated in your original reply, namely, £23.99, for the Scribus manual. "FLES BOOKS" is the payee and my name is the payment description.

 

My address and telephone numbers are:-

 

53 Carlines Avenue

Ewloe

Deeside

Flintshire

CH5 3RF

 

07889-754623

01244-532944

 

An invoice is unnecessary.

 

I look forward to receiving the confirmation email of the payment in your account, and of the dispatch email as soon as possible thereafter.

 

With regards,

David Righton.


Dear Mr Righton,

We have received your payment and your order will be dispatched tomorrow.

Many thanks, 


-- 
Benjamin Goodger
Managing Director, FLES Books Ltd.

Web: www.flesbooks.com
Post: 1 King St, Lostwithiel, Cornwall, PL22 0AQ, United Kingdom
Tel: (01172) 301609 UK, (401) 566-4786 USA, (03) 9015 4609 AUS

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