[scribus] http://www.scribus.net/?q=contact

[joseph harris]

From: "Oleksandr Moskalenko"
>* Helge Hielscher <hhielscher at gmail.com> [2008-09-04 16:42:36 
>+0200]:
>
>> On Wed, 03 Sep 2008 15:54:36 -0400, Gregory Pittman wrote:
>>
>> > Oleksandr Moskalenko wrote:
>> >>>
>> >>> pete sent a message using the contact form at
>> >>> http://www.scribus.net/?q=contact.
>> >>>
>> > Something very not right there, Pete. Need to know what 
>> > platform, what
>> > version...(example: Windows XP, 1.3.3.12).
>>
>> Can't the form ask about basic information like the above?
>>
>> Regards,
>> Helge Hielscher
>
> New contact form information:
>
> --------------------------------------------------------------------------
> You can leave a message for the Scribus Team using the contact 
> form below. We
> will respond to you as soon as we can. Note that if you are 
> asking for support
> you must read support documentation at 
> http://www.scribus.net/?q=support
> first. If you have a yet unanswered question your contact 
> message MUST include
> your operating system (i.e. Windows XP, Linux "Distribution 
> Name and version",
> or MacOS X "Version"), Scribus version (i.e. 1.3.3.12 release 
> or 1.3.5svn
> build date xxxx-xx-xx), and any other details that would help 
> in
> troubleshooting. If you are considering a long-term usage of 
> Scribus and are
> sure that you'll need more support later you would be better 
> off subscribing
> to our user support mailing list at
> http://lists.scribus.net/mailman/listinfo/scribus. More 
> information about
> using the mailing list is at 
> http://www.scribus.net/?q=mailing_list.
> --------------------------------------------------------------------------
>
> If there suggestions on making this clearer I'd be happy to 
> entertain them.
>
> Cheers,
>
> Alex.

Try a simple change of order with a couple of changes.

You can leave a message for the Scribus Team using the contact 
form below.
Your contact message MUST include  //your operating system (i.e. 
Windows XP, Linux  Distribution Name and version",  or MacOS X 
"Version"), //Scribus version (i.e. 1.3.3.12 release or 1.3.5svn 
build date xxxx-xx-xx), and //any other details that would help 
in  troubleshooting.
NOTE that if you are asking for support you must read support 
documentation at http://www.scribus.net/?q=support first.
If you are considering a long-term usage of Scribus and are  sure 
that you'll need more support later you would be better off 
subscribing  to our user support mailing list at 
http://lists.scribus.net/mailman/listinfo/scribus. More 
information about using the mailing list is at 
http://www.scribus.net/?q=mailing_list.

HTH

Joseph Harris